Billing & Cancellation

1. Subscription price and billing cycle

Oyticker VIP is currently offered as a recurring subscription at €5 per month. The applicable price, currency and billing interval are shown on the Plans page and again in Stripe Checkout before you confirm payment.

Oyticker may change subscription pricing in the future. Where required, material pricing changes will be communicated before they apply to a renewal.

2. Payment processing

Subscription payments are processed by Stripe. Oyticker may receive and store billing identifiers, subscription status, renewal information and payment-state information needed to provide VIP access.

Full card details are handled by Stripe and are not stored in Oyticker’s application database. Stripe may apply its own authentication, fraud-prevention and payment-processing procedures.

3. Automatic renewal

VIP renews automatically at the end of each monthly billing period unless the subscription is cancelled. A successful renewal extends VIP access for the next paid period.

If a payment is pending or fails, access may remain temporarily unchanged while Stripe processes retries or updates the subscription state.

4. Cancelling VIP

You can manage a Stripe-linked VIP subscription from Settings → Manage subscription. Cancellation is requested from the dedicated Cancel subscription control there. Unless mandatory law or a specific checkout notice requires otherwise, cancellation takes effect at the end of the current paid billing period.

This means that cancelling does not normally remove VIP access immediately: you keep the paid features until the current subscription period expires.

5. Payment failures and expired subscriptions

If a renewal payment fails, Stripe may retry the payment or request an updated payment method. Oyticker may restrict or end VIP access when Stripe reports that the subscription is no longer active or when the paid access period has ended.

A temporary payment-processing issue does not guarantee continued VIP access beyond the period that has actually been paid.

6. Refunds

Refund requests are assessed according to applicable consumer law and the circumstances of the payment. Duplicate charges, clearly erroneous charges or other billing problems should be reported promptly.

Nothing in this policy limits refund, withdrawal or consumer rights that applicable law does not allow to be waived.

7. Manual or promotional VIP access

Some accounts may receive VIP access manually, administratively or through a promotional arrangement without having a Stripe customer or subscription attached. Those accounts can use the granted VIP features but will not have a Stripe billing portal until a Stripe subscription exists.

Manual access may be changed or withdrawn according to the conditions under which it was granted.

8. Taxes, currency and bank charges

The amount displayed at checkout may be affected by taxes or legally required charges depending on your location and the configuration of the payment service. Your bank or card issuer may also apply its own currency-conversion or payment fees.

Any amount that Stripe requires you to pay is displayed before payment confirmation.

9. Account and billing security

Do not share payment authentication codes, passwords or full card details with Oyticker by email or through Discussions. Billing changes should be performed through the secure Stripe interfaces provided by Oyticker.

If you believe your Oyticker or payment account has been compromised, contact the relevant payment provider and Oyticker promptly.

10. Contact

For billing or cancellation questions, contact yanisbhbox@gmail.com. Please include enough information to identify the Oyticker account, but never send full payment-card numbers or authentication secrets.